B299 Terms and Conditions — Must read before use

1 General Information & Applicability

These Terms & Conditions apply to the b299 platform (https://b299.pro) and all related services. By accessing the platform or creating an account, you are automatically considered to have accepted these Terms & Conditions.

B299 is an online gaming and entertainment platform offering slots, Live Casino, crash games, and other gaming services to players in Bangladesh. All services on b299 are intended for personal entertainment purposes only.

B299 reserves the right to modify these Terms & Conditions at any time without prior notice. Continued use of the platform after updated terms are published will be considered acceptance of those changes.

2 Account Registration & Eligibility

The following requirements must be met to open an account on b299. If any of these conditions are not satisfied, b299 reserves the right to close the account.

• Applicants must be 18 years of age or older.
• Each individual may only open one account. If multiple accounts are found under the same person, all of them will be closed.
• All information provided during registration must be truthful, accurate, and complete.
• Keeping your account password confidential is your own responsibility.
• Accounts may not be transferred or sold to another person.
• Registering with false or fraudulent information will result in permanent account closure.

To change the mobile number or email address provided at registration, please contact our support team. b299 reserves the right to reject any registration application.

3 Bonus & Promotions Terms

B299 offers a range of bonuses and promotions, including welcome bonuses, deposit bonuses, cashback, free spins, and VIP rewards. Each bonus comes with its own terms, which are outlined on the relevant promotion page.

• To withdraw bonus funds, wagering requirements must be met — typically 20 to 30 times the bonus amount.
• The same promotion cannot be claimed more than once.
• A maximum bet limit may apply when placing bets using your bonus balance.
• Bonuses cannot be withdrawn before the wagering requirement has been met.
• B299 reserves the right to cancel or modify any bonus offer at any time.
• Claiming bonuses through multiple accounts, VPNs, or proxies is strictly prohibited.

B299 reserves the right to investigate accounts suspected of bonus abuse and, where necessary, to forfeit the bonus and any associated winnings.

4 Deposit & Withdrawal Policy

Deposits and withdrawals on b299 are available via bKash, Nagad, Rocket, and USDT. All transactions are processed in BDT or cryptocurrency.

• The minimum deposit amount is BDT 500.
• The minimum withdrawal amount is BDT 500.
• Withdrawals can only be made using the same payment method used for the deposit.
• Withdrawals are typically processed within 15 minutes and may take up to 24 hours.
• Large withdrawals may be held until identity verification is complete.
• Daily limits may apply to the number and total amount of withdrawals.

Deposits must be made using a payment method registered in your own name. Payments through third parties are strictly prohibited and may result in account termination.

5 Gaming Rules & Outcomes

All games on b299 are powered by world-renowned providers and governed by RNG (Random Number Generator) technology, ensuring every outcome is completely fair and random.

• If a game is interrupted due to a technical issue, b299 will refund the bet placed in that round.
• The outcome stored on the game provider's server is considered final.
• A lost internet connection will not affect the outcome of any game.
• The rules for each game are detailed within the game itself.
• B299 does not alter or manipulate the outcome of any game.

In Live Casino games, the dealer's decision is final. In the event of a dispute, the live stream recording will be reviewed. b299 may take up to 72 hours to resolve such disputes.

6 Prohibited Activities

The following activities are strictly prohibited on the b299 platform. Violating these rules will result in permanent account closure, and all balances may be forfeited.

• Creating or operating multiple accounts.
• Abusing the bonus system or engaging in bonus arbitrage.
• Concealing your identity through VPN, proxy, or any other method.
• Hacking, phishing, or any other form of technical manipulation.
• Harassing or intimidating other players.
• Using the platform for money laundering or any illegal financial activity.
• Gaining unauthorized access to another player's account.

7 Account Suspension & Closure

B299 reserves the right to temporarily or permanently suspend any account under the following circumstances.

• Violation of any provision of these Terms & Conditions.
• If identity verification fails or false information is provided.
• If suspicious transactions or fraudulent activity are detected.
• If the user submits a request to close their own account.
• No activity for an extended period (12 months).

If a valid balance exists at the time of account closure and no rules have been violated, that amount will be refunded. However, balances may be forfeited in cases of rule violations.

To close your account voluntarily, please contact the b299 support team. Account closure requests are typically processed within 3 to 5 business days.

8 Responsible Gaming Policy

B299 believes gaming is for entertainment, not addiction. That is why we are committed to promoting responsible gaming for every player.

• Each player can set their own daily, weekly, and monthly deposit limits.
• If needed, your account can be temporarily locked for a set period (1 day to 6 months).
• A permanent self-exclusion request can be submitted — once in effect, the account will not be reactivated before the specified period ends.
• If signs of problematic behavior are detected, b299 may restrict the account on its own initiative.

9 Privacy & Data Protection

B299 places the highest priority on protecting your personal information. All data collected during registration is secured with SSL encryption.

• Personal information is never sold or transferred to any third party.
• Payment information is stored in fully encrypted form.
• Information may be disclosed to authorities when required by legal obligation.
• Even after account closure, data may be retained for a defined period as required by law.

For our full Privacy Policy, visit our Privacy Policy Visit the page.

10 Changes to Terms & Contact

B299 reserves the right to update these Terms & Conditions, in whole or in part, at any time. The effective date of any changes will be noted at the top of the page.

• For major changes, a notification may be sent to your registered mobile number or email address.
• Continued use of the platform after any changes takes effect constitutes acceptance of the updated terms.
• In the event of any dispute, b299's decision shall be considered final.

These Terms & Conditions were last updated in January 2026. By using any of b299's services, you confirm your acceptance of these Terms & Conditions in full.