Data Protection

B299 Privacy Policy — Our commitment to protecting your data

Every piece of information you share on the b299 platform is valuable to us. This privacy policy clearly outlines what data is collected, how it is stored, and what your rights are.

Last Updated: January 2026
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1 Introduction to the Privacy Policy

B299 platform (https://b299.pro) places the highest importance on the privacy of all its users. This privacy policy explains what data b299 collects, how it is used, how long it is retained, and what rights you have over your information.

Whether you are opening an account, playing games, making a deposit, or contacting our support team — we are committed to protecting your data at every step. This policy has been prepared in accordance with GDPR and international data protection standards.

Important: By using b299's services, you are considered to have accepted this privacy policy. Any changes to the policy will be posted on this page, and users will be notified through their registered contact details for significant updates.

This privacy policy applies only to services under the b299.pro domain. Third-party game providers and payment gateways have their own privacy policies, which apply to their respective platforms.

2 What Data We Collect

B299 collects two types of data — information you provide directly, and data gathered automatically while you use the platform.

Type of Information Example Reason for Collection
Identity Information Name, date of birth, national ID Age Verification & KYC
Contact Information Mobile number, email address Account Verification & Notifications
Financial Information BKash/Nagad number, transaction history Payment Processing
Technical Information IP address, device information, browser Security & Fraud Prevention
Gaming Activity Betting history, win/loss records Responsible Gaming Monitoring

The information you provide at registration must be accurate and truthful. Providing incorrect details may cause issues during account verification and could result in withdrawal delays.

Automatically Collected Information: b299 automatically collects data about your session duration, click patterns, most-played games, and devices used — to enhance your platform experience and maintain security.

3 How Information Is Used

B299 uses collected data only for defined purposes. No data is processed unnecessarily.

  • Creating and managing accounts and keeping transactions secure.
  • Completing the KYC (Know Your Customer) process and verifying age.
  • Processing deposits and withdrawals.
  • Determining eligibility for bonuses and promotions.
  • Detecting fraud, money laundering, and multiple accounts.
  • Enforcing Responsible Gaming policies and monitoring for signs of problem gambling.
  • Providing customer support and resolving complaints.
  • Improving platform quality and developing new features.
  • Meeting legal obligations and reporting to regulatory bodies.

Marketing Communications: b299 may send promotional messages to your email or mobile — but only with your consent. You can opt out of marketing communications at any time from your account settings.

4 How Long Information Is Retained

B299 does not retain data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

Type of Information Retention Period
Account Data (Active Accounts) For the duration the account remains active
Transaction Records 5 years after account closure
KYC Documents 5–7 years as required by legal obligations
Gaming Activity Log 3 years after account closure
Support Chat 2 years after last contact
Cookies & Tracking Data At the end of the session or after a maximum of 1 year

Once the retention period expires, data is securely deleted or fully anonymized so that individuals can no longer be identified.

5 Sharing Information with Third Parties

B299 never sells your personal data to advertisers or unrelated third parties. However, limited data may be shared with specific partners as necessary to operate our services.

  • Payment Processor: bKash, Nagad, Rocket, and USDT gateways — financial information required to complete transactions.
  • Game Provider: Minimum information required to operate gameplay — such as player ID.
  • Identity Verification Service: Third-party institution responsible for verifying KYC documents.
  • Security Analytics: Fraud detection technology service provider.
  • Legal Authorities: Upon court order or request from a regulatory authority.

Partner Agreement: b299 has strict data processing agreements in place with every third party it works with. These agreements ensure that partners use your data only for specified purposes and do not share it with any other parties.

6 Cookie & Tracking Policy

B299 uses cookies — small text files stored in your browser. Without them, many convenient features on the site will not function properly.

  • Essential Cookies: Required to maintain active login sessions and ensure security — these cannot be disabled.
  • Functional Cookies: To remember your preferred language and settings.
  • Analytics Cookies: To understand which parts of the website are used most — with your consent.
  • Security Cookies: To detect duplicate accounts and fraudulent activity.

You can manage cookies from your browser settings. However, disabling essential cookies may cause some features of the site to stop working correctly.

7 Your Rights Over Your Data

B299 believes your data belongs to you. We are committed to giving you full control over your personal information.

Right to Access — You may request to know what information we hold about you.
Right to Rectification — You may request correction of any inaccurate or outdated information.
Right to Erasure — You may request deletion of your data, provided there is no legal obligation to retain it.
Right to Restrict Processing — You may request that we stop using your data for specific purposes.
Right to Portability — You may request a copy of your data in a commonly used format.
Right to Object — You may object to certain types of data processing.

Exercising Your Rights: To exercise any of the above rights, email us at [email protected]. We typically respond within 30 days. Please note that in some cases, complete deletion of data may not be possible due to legal obligations.

8 Data Security Measures

B299 uses industry-leading security technology to protect your data. Our security infrastructure is multi-layered and continuously improved.

  • TLS 1.3 protocol and 256-bit SSL encryption are applied to all data transmissions.
  • Payment information is stored encrypted in accordance with PCI-DSS standards.
  • Data stored on our servers is also protected through encryption.
  • An automated 24/7 monitoring system is in place to detect suspicious activity.
  • Internal staff access to data is strictly limited — only those who need specific information are permitted to view it.
  • Regular security audits and penetration testing are conducted.

In the event of a data breach: In the event of a security breach that affects your data, b299 will notify the relevant authorities within 72 hours as required by law, and inform affected users as quickly as possible.

9 Protection of Minors' Data

B299 is strictly an adults-only platform. Creating an account or playing any game is completely prohibited for anyone under 18 years of age.

  • Date of birth is verified at registration, and users under 18 are not permitted to register.
  • In suspected cases, age is verified by requesting a government-issued ID.
  • If a minor's data has been collected inadvertently, it will be deleted immediately and the account will be closed.

For Parents: If you believe your child has created an account on b299, please contact [email protected] immediately. We will take prompt action.

10 Contact & Complaints

If you have any questions, concerns, or complaints regarding our Privacy Policy, please contact us directly. We typically respond within 3 business days.

Contact Address: For any data protection requests, email us at [email protected]. Please include "Privacy Policy" in the subject line so the right team can respond promptly.

This privacy policy was last updated in January 2026. b299 reserves the right to update this policy as needed in the future. Users will be notified in advance of any significant changes.

Why Your Data Is Safe at b299 Fully Secure

We do not just make promises — we back them up with technology and policy.

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End-to-End Encryption

Every transaction and personal detail you submit is protected by 256-bit SSL encryption. No third party can access this information.

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GDPR International Standard

B299 follows European GDPR standards — one of the strictest data protection frameworks in the world.

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No Sale of Information

We never sell your data to advertisers or third parties. Your information belongs to you alone.

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24/7 Security Monitoring

Our automated system continuously monitors for suspicious activity and takes immediate action.

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Your Control

You can manage marketing notifications, cookies, and data sharing directly from your account settings.

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Transparent Policy

No hidden terms. We explain in plain language exactly how your data is being used.

About Privacy Frequently Asked Questions

No, b299 never sells your personal information to advertisers or any third parties. Limited data is shared only with essential service partners required to operate the platform, and strictly under contractual obligations.

Yes, you can request deletion of your data. However, transaction and KYC records must be retained for a specified period due to legal obligations. To submit a request, contact us at [email protected].

Fully secure. b299 stores payment information in encrypted form in compliance with PCI-DSS standards. bKash, Nagad, or Rocket numbers are never stored directly — only encrypted tokens are used.

Disabling essential cookies will prevent login and security features from working. However, disabling analytics cookies will not affect core functionality. You can manage your cookie preferences from your browser settings.

You will be notified via your registered mobile number or email if any significant changes are made. You can also check the "Last Updated" date at the top of this page to see whether the policy has changed.

On a Secure Platform Get Started Now

Your data is fully protected at b299. Create an account now and enjoy 500+ games — with a guaranteed 100% bonus on your first deposit.

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